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Washer Won't Spin or Agitate

The part(s) or condition(s) listed below for the symptom Washer won't spin or agitate are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't spin or agitate

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Cause 1Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Parts
Cause 2Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Parts
Cause 3Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

Parts
Cause 4Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Cause 5Stator Assembly

The stator interacts with the rotor to create a strong electromagnetic field which rotates the tub in either direction. If the windings on the stator are damaged, the washer will not spin or agitate. Check the stator for damaged windings or other defects.

Parts
Cause 6Rotor Assembly

The rotor interacts with the stator to create a strong electromagnetic field, which rotates the tub in either direction. If the magnets on the rotor are damaged, or any part of the rotor is defective, the washer may not spin or agitate. To determine if the rotor is defective, inspect the rotor for damage. If the rotor is damaged, replace it.

Parts
Cause 7Door Latch

The door latch secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged, or does not close properly, replace it. To determine if the door latch has failed electrically, use a multimeter to test any switches on the door latch for continuity. If one of the switches does not have continuity when activated, replace the switch.

Parts
Cause 8Door Lock Motor and Switch Assembly

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity. If one of the switches does not have continuity, replace the switch.

Parts
Cause 9Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Cause 10Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not spin or agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t spin or agitate, consider replacing the transmission.

Parts