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Whirlpool Washer Won't Spin or Agitate

GHW9100LW2

The part(s) or condition(s) listed below for the symptom Washer won't spin or agitate are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't spin or agitate

Cause 1Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Parts
Drive Belt for your WhirlpoolWashing Machine
Drive Belt - Part # 2024684 Mfg Part # WPW10388414

Washing machine drive belt. This part measures 48.22 inch long when uninstalled and will stretch to 51.53 inches when installed.

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Cause 2Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your WhirlpoolWashing Machine
Drive Motor - Part # 1164507 Mfg Part # WP8182793

Front load washer drive motor with pulley. NOTE: This part is often incorrectly diagnosed.

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Cause 3Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Motor Control Board for your WhirlpoolWashing Machine
Motor Control Board - Part # 3452779 Mfg Part # W10756692

Washing machine motor control unit (MCU). If the washer does not spin then this control board could be defective, but other parts should be checked first.

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