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Whirlpool Washer Won't Spin or Agitate

WTW4820XQ0

The part(s) or condition(s) listed below for the symptom Washer won't spin or agitate are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't spin or agitate

Cause 1Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Parts
Drive Belt for your WhirlpoolWashing Machine
Drive Belt - Part # 1871380 Mfg Part # WPW10006384

Washer main drive belt. This belt is located under the washing machine and is used to drive the splutch pulley. It goes around the motor & splutch pulleys. Worn or broken drive belt can cause spin or washplate problems.

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Cause 2Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your WhirlpoolWashing Machine
Drive Motor - Part # 1871385 Mfg Part # WPW10006415
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Cause 3Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not spin or agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t spin or agitate, consider replacing the transmission.

Parts
Transmission for your WhirlpoolWashing Machine
Transmission - Part # 3555004 Mfg Part # W10771759

Transmission assembly

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