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365-Day Return Policy
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Return Policy
Our Return Guarantee
365 Days. Period.® Return parts & products within 365 days of placing your order.
What can I return?
To qualify for refund, parts must not have incurred damage such as signs of installation by the customer, marks, or scuffing. Electrical parts must not have been installed. Item must be returned in its original packaging including retail box and must include all accessories originally included with the item.
When will I get my refund?
When we've received and processed the return, we will credit your card for the amount you paid for the item(s), plus any applicable sales tax. We normally process your return within a few days. Check with your bank or credit card about their policies.
Does Repair Clinic provide a shipping label?
No. You must supply your own shipping label and shipping costs. We do not refund shipping or other surcharges you may incur in returning the item(s) to us. You can get a shipping label at the USPS or from a carrier like FedEx or UPS.
How do I return a product?
Returns are easy. We have slightly different instructions for returns from the United States and from Canada. Take a look.
PRO Customers - Call (833) 921-0362 to authorize your return.
- United States (and APO/FPO, US Territories)
- Canada
1. Complete our Return Form.
If you have a packing slip from your purchase, you can use it instead of the form above.
2. Prepare the package.
Pack your return securely in the original packaging or your own box.
3. Attach return label.
Use the return-address label printed on the Return Form or the packing slip, if you received one, and tape it to the package. Prefer to make your own label? Our return address is below. Please be sure to include the completed Return Form inside the package.
RepairClinic, LLC
Attn: Returns
48600 Michigan Avenue
Canton, MI 48188-2240
RepairClinic, LLC
Attn: Returns
48600 Michigan Avenue
Canton, MI 48188-2240
That’s it! We will email you when we have received and processed your return.
Special Handling of Certain Materials: If the product you are returning contains any combustible or hazardous materials, contact your shipping carrier for instructions on how to safely package and ship that product. You are responsible for compliance with all laws and regulations regarding the proper handling, packing, and shipment of combustible materials, hazardous materials, fragile materials, materials that may leak, or anything that may cause environmental or physical harm.
Abuse of Return Policy: RepairClinic.com reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.
Our Story
Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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