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Return Policy
Our Return Guarantee
365 Days. Period.® Return parts & products within 365 days of placing your order.
What can I return?
To qualify for refund, parts must not have incurred damage such as signs of installation by the customer, marks, or scuffing. Electrical parts must not have been installed. Item must be returned in its original packaging including retail box and must include all accessories originally included with the item.
When will I get my refund?
When we've received and processed the return, we will credit your card for the amount you paid for the item(s), plus any applicable sales tax. We normally process your return within a few days. Check with your bank or credit card about their policies.
Does Repair Clinic provide a shipping label?
No. You must supply your own shipping label and shipping costs. We do not refund shipping or other surcharges you may incur in returning the item(s) to us. You can get a shipping label at the USPS or from a carrier like FedEx or UPS.
How do I return a product?
Returns are easy. We have slightly different instructions for returns from the United States and from Canada. Take a look.
- United States (and APO/FPO, US Territories)
- Canada
1. Include packing slip.
You can use the original packing slip from your purchase or make your own. If you’re making your own packing slip, make sure to include the following:
— Name
— Address
— Telephone number
— Order number
— Model and serial number of equipment
— Reason for return
— Address
— Telephone number
— Order number
— Model and serial number of equipment
— Reason for return
If you can’t find the order number, call our customer service at 1-800-269-2609 or use our website
2. Prepare the package.
Pack your return securely in the original packaging or your own box.
3. Attach return label.
Use the return-address label printed on the packing slip or make your own and tape it to the package.
That’s it! We will email you when we have received and processed your return.
Ship To:
RepairClinic.com
Attn: Returns
48600 Michigan Ave
Canton, MI 48188
We will email you when we have received and processed your return. Note that returns from Canada must clear U.S. Customs and may take a week or longer to reach us.
Special Handling of Certain Materials:If the product you are returning contains any combustible or hazardous materials, contact your shipping carrier for instructions on how to safely package and ship that product. You are responsible for compliance with all laws and regulations regarding the proper handling, packing, and shipment of combustible materials, hazardous materials, fragile materials, materials that may leak, or anything that may cause environmental or physical harm.
Abuse of Return Policy:RepairClinic.com reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.
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