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The furnace control board sends a low voltage signal of 24 volts to the thermostat. When the themostat cooling contacts close, a 24 volt signal is sent to the contactor coil, closing the high voltage circuit and sending power to the condensing unit components. Some furnaces have a separate transformer for the 24 volt circuit, so if the contactor is not receiving the proper voltage when the thermostat cooling contacts are closed, it's likely this transformer has failed and the component will need to be replaced.

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