Ice Machine FAQs

Why do my ice cubes taste/smell bad?
The water filter on the water supply line may need to be replaced. Consider a charcoal water filter to improve the taste and odor of the ice cubes.
Why are my ice machine’s ice cubes suddenly coming out so small?
How often do I need to replace the water filter?
Can I change the shape of my ice cubes?
My ice machine stopped making ice. What’s wrong?
How many years should my ice machine last?
Why do my ice cubes taste/smell bad?
The water filter on the water supply line may need to be replaced. Consider a charcoal water filter to improve the taste and odor of the ice cubes.
Why are my ice machine’s ice cubes suddenly coming out so small?
The water filter may be dirty and need replacement or the water supply valve may have an obstruction.
How often do I need to replace the water filter?
As a rule of thumb, you should replace the water filter every six months. However, this does vary by manufacturer and by usage. Be sure to review the owner’s manual for instructions specific to your model.
Can I change the shape of my ice cubes?
No, the shape is determined by the manufacturer of the ice machine. Some models offer several size options.
My ice machine stopped making ice. What’s wrong?
Refer to your owner’s manual for troubleshooting information.
How many years should my ice machine last?
With regular maintenance, an ice machine should be expected to last six to 10 years.