Washing Machine FAQs

My washing machine won’t turn on. What’s the issue?
With your model number, head to our repair help for washing machines.
Does my washer really need to be level?
Are front-loading washers more efficient than top loaders?
The water in my washer’s warm cycle isn’t very warm. Why?
How many clothes can I put into the washer?
How can I get rid of residual soap suds at the end of a cycle?
Why do some clothing dealers suggest washing clothes inside out?
My washing machine won’t turn on. What’s the issue?
With your model number, head to our repair help for washing machines.
Does my washer really need to be level?
Yes. It is very important for washing machines to be level for proper operation.
Are front-loading washers more efficient than top loaders?
Absolutely. In fact, the higher initial cost of a front loader can be recovered in just a few years through water, sewer, drying time, and soap-usage savings.
The water in my washer’s warm cycle isn’t very warm. Why?
The warm water for your washer is simply a mixture of the hot and cold water available from your home. If the hot water entering the machine isn’t very hot, the warm is actually cool. Also, in northern climates, during winter months, the cold water entering the unit may be significantly colder than in the summer, which causes the warm water to be cooler. In other cases, the water inlet valve may be restricted, or there may be sediment on the screen, that blocks the input of the hot water. Check out the washing machine troubleshooting and repair help information for additional information.
How many clothes can I put into the washer?
For a top loader, a general rule of thumb is to lay clothes loosely inside the washer until they reach the top of the agitator. For a front loader, fill it until it’s full, with minimal compression of the clothes.
How can I get rid of residual soap suds at the end of a cycle?
This is usually an indication that you’re using too much detergent for the clothes you are washing. Try reducing the amount of detergent by half. Then, if the clothes do not appear to be as clean as they should be, increase the amount slightly for each load, until the clothes do get clean.
Why do some clothing dealers suggest washing clothes inside out?
During a wash cycle, clothes often turn inside out during the agitation cycle. Turning the clothes inside out first may be easier on the clothing. It limits abrasion on the "good" side of the fabric, reducing "pilling" and extending the life of some fabrics such as corduroy. In addition, any embroidery, decals, and so on are better preserved. It should not affect the performance of the cleaning action to have the clothes inside out during wash.