Did you know that depending on the quality, use and handling, the average life of a vacuum cleaner is eight to 12 years? And with proper maintenance and repair, you may be able to extend its service life. We're here to help you do that. First, unplug your vacuum cleaner. Then find the symptom from the list below that best describes what's going on, and click. Scan the possible causes to figure out which one it is. You might have to do some testing to home in on the right cause. If you need a new part you can order it right from our page, and then we'll walk you through the steps to make the repair.